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Service App

Innovative FAULT REMOVAL

All NOVELAN heat pumps display a 3-digit error code in the event of a malfunction. The NOVELAN Service App immediately provides you with the corresponding solution suggestions and repair instructions for each code. In addition, you will find the contact details of your contact persons and can send orders by e-mail directly from the app.

How the NOVELAN Service App works

  1. Enter error code
  2. Select device type
  3. Receive information and repair instructions
  4. Contact / Service Request
Ein Screenshot der NOVELAN Service App zur Fehlerbehebung

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